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Returns Policy


We hope that you are delighted with your purchase.  If not, please return the item in the original packaging in an unworn and undamaged condition within 14 days of delivery.

Please return any unwanted items via a secure postal or courier service that requires a proof of signature upon receipt as we are unable to accept liability for items not received.  Please also note, that the cost of returning the item is at the buyer's expense and refunds will only be issued if items are received in accordance with the terms set out above.

Returns Address:

Cocobella at the Lingerie Room
13 Faulkner Street
Chester 
CH2 3BD

We aim to issue all refunds within 7 days of receiving the goods back.  Please note refund payments will only be issued to the original payee.